Total Vibration Solutions, one of the UK’s market-leading acoustics, noise and vibration control specialists and a leading national supplier and installer of acoustic floors to commercial cinemas, theatres, gyms, residential and commercial buildings, has demonstrated excellence in customs compliance after successfully completing a recent HMRC customs audit, with every customs declaration validated and no errors identified.

The outstanding result highlights Total Vibration Solutions unwavering commitment to maintaining robust customs procedures and ensuring full compliance within the increasingly complex world of global trade.

Jill from Total Vibration Solutions, who played a key role throughout the audit process, credits East Lancashire Chamber of Commerce’s International Trade Skills Bootcamp with helping to strengthen the company’s confidence in its customs compliance procedures.

“The Skills Bootcamp gave me confidence in our robust procedures,” Jill shared. “It reinforced our approach and helped us ensure everything was in order before the audit.”

Total Vibration Solutions success story is not just a win for their team; it’s a wake-up call for other businesses navigating the import and export landscape. With HMRC increasing its focus on customs compliance and enforcement, businesses are facing greater scrutiny of their import and export activities, with more than 5,500 customs compliance officers recruited to strengthen audit capabilities across the UK.

According to HMRC guidelines, businesses involved in international trade are subject to audits covering a three-year period, and failure to meet compliance standards can result in significant penalties. These audits are often unannounced, making preparedness, ongoing compliance and accurate record-keeping critical for businesses, and further highlighting the significance of total Vibration Solutions flawless audit outcome.

Mandy Lockett FCIEx, International Business Director at East Lancashire Chamber of Commerce, believes Total Vibration Solutions success story should encourage other organisations to review their own custom processes.

“This achievement demonstrates the value of investing in customs training and compliance,” said Mandy. “Total Vibration Solutions should be extremely proud of this result. Achieving a flawless HMRC audit doesn’t happen by accident; it reflects a genuine commitment to developing robust procedures, maintaining accurate records and continually investing in staff knowledge and training.”

“What makes this result particularly impressive is that every custom declaration reviewed by HMRC was found to be accurate. That’s a testament not only to the system and controls within the business, but also to the commitment of the individuals responsible for managing customs compliance on a daily basis.”

“My advice to other businesses is simple: don’t wait for an audit to review your procedures. Take the time to assess your Customs processes, train your staff and ensure your records can withstand scrutiny. The businesses that invest in compliance today are the ones that avoid costly problems tomorrow”

The Chamber’s Skills Bootcamp has proven to be a powerful tool for professionals and businesses across Lancashire, equipping participants with the practical knowledge and confidence needed to navigate the complexities of international trade and customs compliance. Whether you’re a seasoned importer or new to international trade, the message is clear: proactive compliance is no longer optional – it is essential.

2027 International Trade Skills Bootcamp – Applications for up to 90% funding Open Now. 

We’ve helped businesses build confidence in their customs processes and international trade operations. Let us help you do the same through our International Trade Skills Bootcamp.

Register your interest now with Stef Heywood at s.heywood@chamberelancs.co.uk or call on 01254 356454 or Hannah Ford at h.ford@chamberelancs.co.uk or call 01254 945869