Burnley College Student Services team has been praised for its exceptional performance and doing the things “other colleges just don’t do” in its latest assessment by national inspectors.

The Matrix Standard is a quality framework used to assess individuals and bodies who give “information, advice and guidance” and recognises knowledge, passion and performance.

Matrix Standard inspectors rated Burnley College’s friendly and approachable Student Services team as “Highly impressive” and singled out multiple strengths, including:

• How students are empowered to make informed decisions on their future
• The range and quality of Extra Curricular activities
• The regular Atrium-based activities, with inspectors saying: “We’ve never seen anything like it. Other colleges just don’t do that.”
• The high quality of advice and guidance offered
• The College’s commitment to widening access and participation
• The use of real-life student experience to inform services.

The College was further praised for providing a fully-rounded experience for students who also offered “exclusively positive” feedback to inspectors

Comments from students included:

“As I walk into the College, the Student Services team is right there. It is really at the heart of the College.”


“I really value the service. The team is so skilled, and they are so calm and patient. They always listen to what I have to say.”

Head of Student Services Paul Whittaker expressed his pride in every member of his team:

“Every single day they impress me with their passion, their dedication and their commitment to ensuring every Student on Campus gets access to the training, the support and the opportunities to which they are entitled.

“When our Students work as hard as they do to get the results which make us so proud as a College, they deserve a team of people who will work just as hard to give them that added value, those special moments in their College life, that support, that guidance and that friendly welcome for as long as they are here.”

Come and meet our exceptional Student Services team, alongside our expert Tutors and see our cutting-edge facilities at our next open event on Wednesday, 16 March. Now is the time to apply to start your studies at Burnley College in September.

Book your place now. www.eventbrite.co.uk/e/burnley-college-sixth-form-centre-open-event-tickets-251269191917

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Published On: March 17th, 2022
Burnley College