We are currently recruiting for a maternity cover position within the CIPS department of the Chamber of Commerce.

Job Title: CIPS Administration
Reporting to:
Senior CIPS Operations Executive
Maternity cover from: April 2020 – September 2021
Salary: £16,500 pa (Fixed terms contract)

To provide the highest level of customer service and care to CIPS clients & students. To be professional, responsive, attentive & courteous and offer appropriate and relevant levels of advice and guidance. To ensure all administration tasks have been completed accurately, on time.

Purpose of Role and Key Responsibilities

  • To provide the team with administrative support.
  • To be up to date and current with student information and all relevant data associated with our CIPS students.
  • To ensure the Senior CIPS Operations Executive & Business + Relationships Manager are informed of any changes that need to be made or that have been made and to ensure they are informed on any aspects of holistic student care.
  • To assist in ensuring all systems are up to date and information is accurate and recorded promptly.
  • To be aware and ensure all deadlines are met internally & externally.
  • To liaise with the Senior CIPS Operations executive on all aspects of data entry & administration.
  • To achieve a high standard of customer satisfaction through our policy of excellence in customer care and be an effective team member.

Person Specification

  • Strong administration skills and attention to details
  • Methodical and diligent
  • Familiar with Microsoft Office suite
  • Good organisational skills
  • Ability to communicate clearly and courteously both verbally and in written form
  • Ability to follow verbal and written instructions and procedures
  • Experience of dealing with a range of customers on the telephone and in person
  • Ability to work co-operatively with others and support the whole team
  • Willingness to learn

Hours of work: Monday to Friday 9am to 5pm
Holiday allowance: 5 weeks pa plus bank holidays

Applications should consist of a CV and covering letter and be submitted to Beth Cunningham at b.cunningham@chamberelancs.co.uk or by post to East Lancashire Chamber of Commerce & Industry, Red Rose Court, Clayton Business Park, Clayton-le-Moors, Accrington, BB5 5JR

Closing date: 29th February 2020