Gaffey Technical Services Ltd (member of the East Lancashire Chamber of Commerce) is recruiting for an Internal Sales Administrator to meet the demand of the business and to maximise the export opportunities throughout the world. See details below for the full details and how to apply.
POSITION: Internal Sales Administrator
SALARY: Salary/package is negotiable dependent upon the expertise and experience (£21,000 to £25,000)
BENEFITS: Company Pension, on-site parking
HOURS: Full time
LOCATION: Accrington, Huncoat Business Park, BB5 6NT
DESCRIPTION:
Established in 1986, Gaffey’s is a family owned business and a leading UK manufacturer of on-site electrolytic chlorine and chlorine dioxide generating systems for the water treatment industry. The business provides disinfection solutions for Legionella control, drinking water, wastewater, food & beverage processing, brewing and commercial swimming pool markets. Due to increasing demand from global business the company now require an Internal Sales Administrator to meet the demand of the business and to maximise the export opportunities throughout the world.
We are looking for a proactive, organised, efficient administrator with strong communication and supervisory skills to support the Sales Team and the Logistics Team. You will have excellent attention to detail along with the ability to adapt to various situations and requirements within the office. You will be responsible for organising effective product shipments to domestic and international customers using a variety of communications methods.
PRINCIPAL JOB RESPONSIBILITIES
Generating and processing sales orders through Sage accounting system
Organise shipments, liaise with 3rd party logistic providers, customers and hauliers
Creating and completing export documentation for the Chamber of Commerce
Organise shipments, liaise with 3rd party logistic providers, customers and hauliers
Liaise with Chambers for Certificate of Origin and other officially recognised documents such as ATR and EUR1 Movement Certificates
Operate a robust systematic approach for letters of credit, using effective team work to ensure minimal errors
Liaise with, and assist as necessary the warehouse and logistics team to ensure sales are despatched in a timely manner
Assist Purchasing Team with import documentation where necessary
Support the Sales Manager and the Production Manager as required and to ensure the production planner is up to date
Develop strong relations with our clients to develop further sales, so a good telephone manner is essential
Sales order processing and creating invoices for customers
Maintain and update sales and customer records
Ensure customer’s expectations are managed / met
Communicate with customers on the development of their requests and feedback information to the Management Team to ensure continual improvement
Dealing with UK and International customers on a daily basis
DESIRABLE QUALIFICATIONS AND EXPERIENCE
NVQ Level 2 or equivalent
BCC Foundation Award for International Trade
Documentary Letters of Credit
Exporting basics
Methods of Payment
Overseas Payments
Understanding Exporting
DESIRABLE SKILLS:
Knowledge of Sage 50 Accounts
Experience dealing with international shipping and documentation / export / import process
Proven experience as a sales administrator
Team player, with a can-do attitude and a high level of dedication
Hands-on approach to all tasks
Ability to manage competing demands and priorities
Commercially minded
Strong communication skills and experience of building good working relationships over the phone
Computer literate, experience with MS Office Suite
Team player and accountable
Ability to work independently with minimal supervision
Attention to detail
We are looking for an energetic person with a can-do attitude, who is prepared to be a committed team player. If you are the right person, training will be given where there may be a shortfall in skills.
In order to apply please send a C.V. and covering letter to: recruitment@gaffey.co.uk