Gaffey Technical Services Ltd (member of the East Lancashire Chamber of Commerce) is recruiting for an Internal Sales Administrator to meet the demand of the business and to maximise the export opportunities throughout the world. See details below for the full details and how to apply.

POSITION: Internal Sales Administrator
SALARY: Salary/package is negotiable dependent upon the expertise and experience (£21,000 to £25,000)
BENEFITS: Company Pension, on-site parking
HOURS: Full time
LOCATION: Accrington, Huncoat Business Park, BB5 6NT

DESCRIPTION:

Established in 1986, Gaffey’s is a family owned business and a leading UK manufacturer of on-site electrolytic chlorine and chlorine dioxide generating systems for the water treatment industry. The business provides disinfection solutions for Legionella control, drinking water, wastewater, food & beverage processing, brewing and commercial swimming pool markets. Due to increasing demand from global business the company now require an Internal Sales Administrator to meet the demand of the business and to maximise the export opportunities throughout the world.

We are looking for a proactive, organised, efficient administrator with strong communication and supervisory skills to support the Sales Team and the Logistics Team.  You will have excellent attention to detail along with the ability to adapt to various situations and requirements within the office.  You will be responsible for organising effective product shipments to domestic and international customers using a variety of communications methods.

PRINCIPAL JOB RESPONSIBILITIES

  • Generating and processing sales orders through Sage accounting system

  • Organise shipments, liaise with 3rd party logistic providers, customers and hauliers

  • Creating and completing export documentation for the Chamber of Commerce

  • Organise shipments, liaise with 3rd party logistic providers, customers and hauliers

  • Liaise with Chambers for Certificate of Origin and other officially recognised documents such as ATR and EUR1 Movement Certificates

  • Operate a robust systematic approach for letters of credit, using effective team work to ensure minimal errors

  • Liaise with, and assist as necessary the warehouse and logistics team to ensure sales are despatched in a timely manner

  • Assist Purchasing Team with import documentation where necessary

  • Support the Sales Manager and the Production Manager as required and to ensure the production planner is up to date

  • Develop strong relations with our clients to develop further sales, so a good telephone manner is essential

  • Sales order processing and creating invoices for customers

  • Maintain and update sales and customer records

  • Ensure customer’s expectations are managed / met

  • Communicate with customers on the development of their requests and feedback information to the Management Team to ensure continual improvement

  • Dealing with UK and International customers on a daily basis

DESIRABLE QUALIFICATIONS AND EXPERIENCE

  • NVQ Level 2 or equivalent

  • BCC Foundation Award for International Trade

  • Documentary Letters of Credit

  • Exporting basics

  • Methods of Payment

  • Overseas Payments

  • Understanding Exporting

DESIRABLE SKILLS:

  • Knowledge of Sage 50 Accounts

  • Experience dealing with international shipping and documentation / export / import process

  • Proven experience as a sales administrator

  • Team player, with a can-do attitude and a high level of dedication

  • Hands-on approach to all tasks

  • Ability to manage competing demands and priorities

  • Commercially minded

  • Strong communication skills and experience of building good working relationships over the phone

  • Computer literate, experience with MS Office Suite

  • Team player and accountable

  • Ability to work independently with minimal supervision

  • Attention to detail

We are looking for an energetic person with a can-do attitude, who is prepared to be a committed team player.  If you are the right person, training will be given where there may be a shortfall in skills.

In order to apply please send a C.V. and covering letter to: recruitment@gaffey.co.uk