Terms of Trade

Please read these terms carefully as they are the terms under which the customer (“you”) agrees to purchase services (“the products”) from East Lancashire Chamber of Commerce (“the Company”). No other terms or representations shall form part of these terms unless agreed in writing between you and the Company. These terms do not affect your statutory rights.

1. Contact Details

We are East Lancashire Chamber of Commerce. Our registered office address is Red Rose Court, Clayton Business Park, Accrington, BB5 5JR, UK. You can telephone us on +44 (0)1254 356400 or fax us on +44 (0)1254 388900.

If you have any complaints about our service or any products you purchase from us please contact [email protected] or write to the address above.

2. Purchasing from us

2.1 Purchasing/Booking from East Lancashire Chamber of Commerce is fast and secure. To place your order follow the steps indicated on-line.

2.2 The appearance of the services on this website is an invitation to you to make an offer for their purchase by placing an order with the Company. The Company has the right to refuse orders and no contract will subsist between you and the Company unless and until the Company accepts your order by e-mail (whether or not you receive that e-mail) and agrees to provide the service to you.

2.3 The services are subject to availability. If the Company does not supply the services to you for any reason, the Company will not charge you for them and will refund any money already paid. However the Company will not be responsible for compensating you for any other losses which you may suffer if the Company does not supply the service.

2.4 You will not be allowed to access the service until we receive payment in full.

2.5 Despite the fact that any contract relating to orders placed through this website is concluded over the Internet, we each agree that it has been concluded in the United Kingdom in writing. Any such contract will be interpreted, construed and enforced in all respects in accordance with English law and we each irrevocably submit to the non-exclusive jurisdiction of the English Courts.

3. Services

3.1 We endeavour to supply the service in the manner detailed within the offer to purchase, subject to the receipt of cleared funds. However, because of the nature of the services we provide it is sometimes outside of the Company’s control to continue to offer the service.  As such, the Company shall not be liable for any losses, costs, damages, charges or expenses caused by a service that may no longer be available.

4. Pricing – Your Right to Cancel & Returns

4.1 The prices for the various services are as indicated on the website and these prices exclude VAT.

4.2 The cost of any order must be paid by you up-front by a credit or debit card acceptable to the Company.

4.3 While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of services you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the service, you will receive a full refund.

4.4 Due to circumstances beyond our control, prices may have to be altered up or down. If for this, or any other reason the service is no longer required, the Company must be notified in writing (including email) and the service may be cancelled for a full refund to your credit/debit card account. This does not affect your statutory rights.

5. Supply

We reserve the right to refuse to supply any individual or company.

6. General

Failure by the Company to enforce any of these terms will not affect its rights to enforce any of these terms at any time in the future. If at any time any of these terms or part of a term are/is found to be invalid or unlawful by any court then such term or part term shall be deemed severed from these terms and the remaining terms shall be deemed valid and subsisting. These terms are subject to change at any time without prior notice to you. The Company advises you to print and keep safe a copy of these terms.