Short Courses

Assertiveness and Confidence Skills

This course is designed to equip participants with an understanding of the difference between passivity, aggression and assertiveness. Assertiveness is a communication style that allows us to stand up for ourselves, confidently express our true feelings and not let others take advantage of us, whilst at the same time being respectful and considerate of others’ feelings.

Next Date: 16th October 2017

Successful Sales Masterclass

A highly interactive course for anyone in a sales position. Designed to provide you with essential techniques, tips and strategies to understand the sales process. Learn how to overcome objections, gain more sales and exceed targets. This course can also be run as an in-company programme.

Next Date: 30th January 2018

Effective Performance Appraisal

This one day appraisal course is for all managers, supervisors and people that aspire to a management role and are responsible for conducting performance appraisals.

The date for this course is 22nd September 2017

Essential Supervisory Skills

This one day course provides an opportunity to explore the role and responsibilities of a supervisor / team leader, where and how to develop and motivate teams for continuous improvement, communicate goals and objectives to teams and when to take action to enhance the performance of their teams. Excellent course for newly appointed supervisors / teams leaders or existing supervisors/team leaders with little or no previous training.

The date for this course is 21st November 2017

Outstanding Customer Service

This course will develop an awareness of how to excel in customer care to improve your organisation’s objectives and create a change momentum that will ‘WOW’ your customers.

Next Date: 15th September 2017

High Impact Presenting – Presenting With Confidence

For many, the challenge is often to develop the confidence to present. This course is designed to develop such confidence by providing a structured approach with tools and techniques to help sustain the learning.

Who is the ideal delegate?

Employees who need to present to large or small groups in order to communicate effectively and also as a development opportunity for those who have been identified at potential future leaders.
Next Date:29th November 2017

In-Company

In-company training is the ideal solution if you have a number of people with the same training requirements. This option provides you with the opportunity to work with our team and highly experienced training providers to produce a solution that meets your exact needs.

Short Courses – Enquiry Form

Please complete the form below if you would like to be contacted by a member of our training team.