This one day introductory course will provide individuals in a management role with a range of skills, tools and models to effectively build and manage their team and improve performance.
Next date 25th February 2016
Successful Sales Masterclass
A two day sales programme designed for both new and experienced frontline sales people to enable them to build relationships, understand customer needs, overcome objections and close the sale. Build rapport, look at effective communication and develop long term business relationships.
Next Dates: 17th & 18th February 2016
Outstanding Customer Service
This course will develop an awareness of how to excel in customer care to improve your organisation’s objectives and create a change momentum that will ‘WOW’ your customers.
Next Date: 21st January 2016
For further information please contact Linda Jamieson on 01254 356443 or [email protected]